Lagos Residents Laud Ikeja Electric For Metering Their Community

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Residents of the University of Lagos Estate in Isheri, Lagos, have commended Ikeja Electric for the swift installation of meters in the Estate under the Meter Asset Provider scheme (MAP).

Speaking on behalf of the community, the Chairman of the Community Development Association (CDA), Alhaji Bashir Momodu lauded IE for the development, noting that they could now control their consumption since they would henceforth be paying for whatever they consume only.

The CDA leader, however, advised the distribution company (IE) to improve on its service in terms of power supply.

Another Landlord, Engr. Kunle Olaifa, while commending the Disco also noted that the installation of meters would gradually eliminate the nagging issue of outstanding bills left by tenants when moving packing out of their former residences.

Mrs. Abimbola Ande, another resident of the estate, expressed joy that with the installation of meters, the burden of crazy bills had been lifted off her.

According to her, a new Nigeria is emerging even as she revealed that she receives text messages informing her of the challenges whenever there is a prolonged outage.

In his response, the Ag. Chief Commercial Officer Ikeja Electric, Ugochukwu Obi-Chukwu, reiterated IE’s commitment to bridging the metering gap across its network, through the Meter Asset Provider (MAP) scheme.

“Ikeja Electric is deploying the meters in two phases, starting with Shomolu, Ikorodu and Abule-Egba Business Units. The second phase will now include Akowonjo, Ikeja and Oshodi Business Units.

“We have already commenced MAP in the Shomolu Business Unit with the metering of Unilag Estate in Isheri and Magodo, which is currently ongoing. The unique demography of these areas actually made the survey of customers very easy” he explained.

He, therefore, advised customers to register for MAP through map.ikejaelectric.com using their Ikeja Electric’s account number on the bill to update their Know Your Customer (KYC) details, after which a survey will be carried out to determine the type of meter considered suitable for the particular premises.

He further tutored that customers would be advised to pay based on the survey and the meter would be installed within ten days after payment.

Obi-Chukwu noted that the company had put measures in place to ensure that meters could no more be by-passed; adding that there are monitoring team patrolling the network on daily basis to cross-check the meters so that whoever is caught to have by-passed any meter would be sanctioned accordingly.

“The offender will be made to pay a fine of fifty thousand Naira (N50,000) if it’s a single phase meter and one hundred thousand Naira (N100,000) for by-passing three-phase meter.

“Also, such a customer will be charged for the loss of revenue by billing the customer, as determined by Ikeja Electric. The fine depends on the nature and level of by-pass”. he explained.

Meanwhile, he cautioned against energy theft and any form of illegal connection, advising customers to go to the nearest Ikeja Electric’s office and make complaints or send mail to [email protected] or call IE Customer Care help lines 01-4883900, 01-7000250, 07000225543.

Source: independent.ng