Consumer protection agency commences probe of Multichoice, Startimes

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The Federal Competition and Consumer Protection Commission (FCCPC) has said that it is currently investigating Multichoice and Startimes Tv over possible violation of consumer rights.

In a notice served to the pay TV operators, the commission has requested that the operators provide useful information relevant to its investigation before September 4, 2020.

As reported by Premium Times, the notice, reference number FCCPC/HQ/697/vol3, dated August 28, 2020, was signed by the commission’s head of legal services, Tam Tamunokobia.

Startimes had earlier announced a raise in the prices of its subscription plans by an average 22 percent effective August 1, 2020.

Multichoice Nigeria also on August 18 announced it would implement an upward adjustment on its DStv and GOtv packages on September 1.

It is unclear if the review in tarrifs is the basis of the investigation.